Opening Hours

Burncross Surgery

Today
08:00 - 12:30
 
13:30 - 18:00
Wed 27 May
08:00 - 12:30
 
13:30 - 18:00
Thu 28 May
08:00 - 12:30
 
13:30 - 18:00
Fri 29 May
08:00 - 12:30
 
13:30 - 18:00
Sat 30 May
Closed
Sun 31 May
Closed
Mon 1 Jun
08:00 - 12:30
 
13:30 - 18:00

High Green Health Centre

Today
08:00 - 12:30
 
13:30 - 18:00
Wed 27 May
08:00 - 12:30
 
13:30 - 18:00
Thu 28 May
08:00 - 12:30
 
13:30 - 18:00
Fri 29 May
08:00 - 12:30
 
13:30 - 18:00
Sat 30 May
Closed
Sun 31 May
Closed
Mon 1 Jun
08:00 - 12:30
 
13:30 - 18:00

Extended Hours

We provide extended hours surgeries (outside of normal hours) for those who are not able to attend during normal working hours. Please be aware that these surgeries are for routine appointments only. If you need to be seen as an emergency, you will be redirected to the out of hour’s service.

Early morning surgeries are operated from 07:00 on Tuesdays and Fridays from High Green Health Centre, and Wednesdays from Burncross Surgery. We also provide late appointments on Tuesday evenings at Burncross Surgery, with the last appointment time being 19:30.

 

When We Are Closed

We have arranged for the GP Collaborative to help you with any urgent problems when we are closed. You can call our main switchboard number and you will be put straight through to them or you can call them direct on 0114 2266596 if you feel you need to see a doctor urgently.

What happens?

Initial details will be taken by the call centre staff and then you will be called back by a doctor for a more detailed clinical assessment. If felt necessary by you and the doctor, you may be offered an appointment at the GP centre which is based next to the A&E department at the Northern General Hospital, Herries Road, S5 7AU.

Patients just turning up without going through the proper process of getting an appointment will not be seen.

Who else can help me?

An alternative source of care is the NHS Walk in Centre, Rockingham House, 75 Broad Lane, Sheffield S1 3PB. You can call them on 111, they are open 08:00 – 20:00 365 days a year.

Sheffield residents do not have to change their GP to make an appointment or use the walk-in service. 

What about A&E?

The A&E department is for people needing EMERGENCY medical attention or who have had an ACCIDENT. Please look at the NHS Choices website for advice on Emergency situations. 

An emergency is a situation where someone is experiencing a loss of consciousness, heavy bleeding, suspected broken bones, chest pain, breathing difficulties, an overdose, has swallowed something harmful, poisoning or has a deep wound.     

Before you go to A&E Think!

  • Is this an emergency/accident?
             • Can I wait and see my GP?
             • Could another GP help me?
             • Would an alternative service be better and quicker?

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

NHS 111

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Protected Learning Initiatives (12:30 - 18:00)

As a practice we are trying to improve our training, therefore you will notice that we are closing on various dates throughout the year. This is to enable doctors, nurses and staff to attend these events. 

On some occasions we do actually re-open our doors, but due to patients who may need a doctor in an emergency our telephone lines have to remain turned over to our Out-of-Hours service provider GP Collaborative, so we apologise for any inconvenience this may cause and hope you will appreciate how vital training is to keep abreast of all the changes within the NHS.

Future PLI Dates

 8th September 2020

7th October 2020

10th November 2020

8th or 9th December 2020 (final date to be confirmed)

10th February 2021

9th March 2021

Regular Practice Closure (12:30 - 13:30, Monday to Friday)

Whilst the Practice is closed to the public the Practice staff are undertaking a number of activities to support the delivery of care to our patients. This includes; clinical staff visiting patients at home, and contacting patients by telephone to provide them with information or return messages.

We are also completing mandatory training, this includes but is not limited to; Anaphylaxis, Chaperoning, Health & Safety, Infection Control, Information Governance and Safeguarding.